Tourism is rapidly evolving with a focus on environmental protection, cultural heritage, and ecological destinations. This requires collaboration between governments and the tourism industry to develop sustainable products and services. The paper written by Victoria Trofimov and Oxana Livițchi highlights the importance of quality in touristic services and customer satisfaction as key competitive factors. It also emphasizes the need for sustainability principles to ensure the industry’s sustainable development and transition to green tourism.
Read the article THE QUALITY OF TOURISM SERVICES: A KEY TO ENSURING SUSTAINABLE DEVELOPMENT, written by Victoria Trofimov and Oxana Livițchi.